July 10, 2015

Dear Mike, James and the Cochren Team,

We can’t thank you enough for doing such an incredible job on our home. The quality of the work and the caring of the team were outstanding, combined together they created our dream home! We couldn’t be happier with the finished project.

Our best,

Mr. & Mrs. C

 

 

August 5, 2013

Mike and James,

Both my husband and I would like to thank-you and your fabulous team for their hard work. Your tradesmen are all very professional, dedicated, and incredibly polite, always trying to complete any task or request by nightfall. The “Cochren” blue shirts were helpful for me in order to communicate as the different teams moved through the project. My weekly meetings with James also significantly assisted in communication in order to get all the details completed. The trades should all be commended as they worked hard, professionally, and respectfully in my home. The nightly clean up made the mess bearable. I had complete confidence in this project from start to finish and this made paying a bit more for “Cochren Homes” worth it.

We look forward to revisiting the Cabana project next spring.

Sincerely,

Mr. & Mrs. V.

 

 

July 23, 2013

Dear Michael,

We have lived in 15 homes and had renovations carried out in Canada, USA, and England. We have never experienced a renovation with such attention to detail from the planning to the final execution. In replacing the hardwood floor it was discovered that the various layers were glued to each other and then to the cement floor. The old floor had to be removed with electric chisels which I am sure negatively impacted your other scheduled projects. We never received a complaint or a scowl from anyone because of the delay and considerable extra work required. The additional cost incurred was very fair.

As late as the last walk through you had the painters correcting some imperfections that my wife and I could not see.

Your attitude, insistence on excellence, and “can do” is reflected in everyone with whom we interfaced. It was a pleasure working with James and Tim, as well as you Trades people and we would be remiss if we did not give a special thank you to Ashley.

Mike thank you for delivering a project which exceeded out expectations.

We wish you continued success,

Mr. & Mrs. C.

 

 

December 20, 2012

Dear Cochren Homes,

Thank you everyone for your hard work in completing our renovation. It was quite an adventure. But you made living here possible because of the way you treated us, helped us, and your great sense of humour. In a weird, twisted way it was fun! You all do great work and are highly professional. We highly recommend you to anyone!!!

Cheers,

Mr. & Mrs. B.

 

 

July 23, 2012

Re: Kitchen Extension Project

In the spring of 2012, we decided to have an addition built onto the kitchen area of our home. After doing considerable research and speaking to several clients who had previous renovation work by Cochren Homes, we decided to hire them to do our addition. The following is a rating of items we felt were important in our evaluation of Cochren Homes.

Rating Scale                          1 – Unsatisfactory                2 – Good                        3 – Superior

Weekly meetings with Mike Cochren to discuss concerns and report on progress                                                                                  3

System of 2 binders (one for builder and one for client) to keep organized meeting notes, contacts, and payments                         3

Use of on-site personal to monitor trades working in house so homeowner was free to come and go                                                  3

Clean-up of work area daily and completion of entire project                                                                                                                     3

Use of trustworthy and experienced sub contractors                                                                                                                                  3

Liaison with city planners and architects to see correct permits are in place                                                                                           3

Use of professional designer to provide clients with expertise in lighting and other design issues                                                       3

Follow up with town building inspectors to make sure work was properly done                                                                                     3

Openness to listen and follow client’s ideas in appropriate to meet building inspectors code                                                                 3

Completion of project on time                                                                                                                                                                           3

In conclusion, we are very pleased with the quality of the workmanship as well as the professionalism of Mike Cochren and his team. We would definitely recommend to other homeowners who are planning to do renovations to their homes.

Sincerely,

Mr. & Mrs. P